Order Tracking
To view the current status of your order, simply enter your email address and order number.
Order Tracking Definitions:
Order Pending:
Payment has not yet been received.
Awaiting payment:
We are currently awaiting payment for your order, once payment has been received your order will be processed.
Order Received:
Your order has been received and will be processed shortly.
Order Processed:
Your order is being processed through our warehouse.
Item Shipped:
Hooray! - Your order is on its way to you. You have also been sent an email from Australia Post allowing you to track your order right to your door.
On Hold:
Our customer service team will contact you shortly.
Partial Shipment:
This means one or more items in your order has been delayed. We will ship the remainder of your order as soon as possible.
Refunded:
Your order has been refunded.