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Shipping and Delivery
Standard Shipping

FREE on Australian orders $60 and over.
$5.95 for Australian orders under $60.

Express Shipping

FREE on Australian orders $99 and over.
$10.00 for Australian orders under $99.

International Express Shipping

$14.95 for all New Zealand orders.
$19.95 flat rate for all other international orders.

Read more about shipping and delivery here.

Returns and refunds
Full Price & Our Price Items

All Full Price and Our Price items can be returned for an exchange or refund within 30 days.

Red-line Sale Items

Sale items can be returned for exchange only. Sale items are products where the price is listed in red. Please note sale items are not eligible for Free Returns.

Outlet Items

All Outlet items are final sale and cannot be returned for a refund or exchange. Outlet items are identified in the sale section with an "(O)" in the style name and have individual product descriptions detailing any signs of wear, defects or reason for being marked as outlet.

Free Returns

Free returns are valid within 30 days on purchases over $150* within Australia. *This offer is valid per order with a minimum order value of $150. Offer excludes sale items, outlet items, items purchased during promotions and site-wide sale events. Free Returns excludes international orders. All returns are shipped with standard shipping.

Read more about our free returns offer here.

Help / Frequently asked questions

Contact Us

Phone Us

Our customer service team are available during business hours 9am to 5pm AEST, Monday to Friday. Excludes QLD Public Holidays.

Phone: 1300 SUNNIES (1300 7866437) or (07) 5535 0994

Email Us

Have a question about your order, our products or our website? Get in touch by completing the form below.





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